Privacy Policy

This page explains what information Bronx Towing Express collects on this website and how we use it.

What we collect

• Details you type into our contact, quote and tow request forms: name, phone, email, vehicle, pickup/drop-off addresses, notes and any photos you add.
• Your location, only if you tap to share it with dispatch.
• Messages you send through our website chat assistant. Chat replies are generated by AI and reviewed by our dispatchers as needed.
• Basic, anonymous visit data through Google Analytics 4 (pages viewed, device type, approximate area).

How we use it

To answer your request, dispatch a truck, send you job updates and receipts, and improve our service. We do not sell your information.

Calls and texts

We call or text you about your request. Reply STOP to any text to opt out, or HELP for help.

Payments

We take payment by cash, Zelle, Cash App, Apple Cash or a secure payment link. We do not store card numbers on this website.

Contact

Questions or requests to update or delete your information: info@bronxtowingexpress.com or (646) 846-0602.

Text Messages (SMS)

If you check the optional text-message box on one of our forms, we use your mobile number only to send the service texts you opted into about your request. We never share or sell your mobile number or your SMS opt-in consent to third parties or affiliates for marketing purposes. Message frequency varies. Msg & data rates may apply. Reply STOP to opt out at any time, or HELP for help.