Privacy Policy

This page explains what information Bronx Towing Express collects on this website and how we use it.

What we collect

• Details you type into our contact, quote and tow request forms: name, phone, email, vehicle, pickup/drop-off addresses, notes and any photos you add.
• Your location, only if you tap to share it with dispatch.
• Messages you send through our website chat assistant. Chat replies are generated by AI and reviewed by our dispatchers as needed.
• Basic, anonymous visit data through Google Analytics 4 (pages viewed, device type, approximate area).

How we use it

To answer your request, dispatch a truck, send you job updates and receipts, and improve our service. We do not sell your information.

Calls and texts

We call or text you about your request. Marketing texts or emails are sent only if you opt in. Reply STOP to any text to opt out, or HELP for help.

Payments

We take payment by cash, Zelle, Cash App, Apple Cash or a secure payment link. We do not store card numbers on this website.

Contact

Questions or requests to update or delete your information: info@bronxtowingexpress.com or (646) 846-0602.