tow truck

How to Call a Tow Truck in NYC

If you’re a New Yorker, then you know that parking is at a premium. And if you’re unlucky enough to have your car towed, it can be an expensive and frustrating experience. In this post, we’ll outline the steps you need to take in order to get help. 

Keep in mind that while these guidelines apply specifically to NYC, most major cities will have a similar process. So whether you’re from out of town or just visiting, don’t be caught off guard if your car decides to take a break—know what to do ahead of time!

When to Call a Tow Truck

There are some situations where you might need to call a tow truck, regardless of whether you drive a car, van, motorcycle, or light-duty truck. A tow truck can help you get back on the road after an accident or if you need a jumpstart, lockout services, tire repairs, or roadside assistance.

flat tire

Here are some common reasons to call a tow truck:

  • Your car has been in an accident and needs to be towed from the scene
  • You’ve run out of gas and have no way to get more
  • Your car won’t start, so you need a jumpstart
  • You’re locked out of your vehicle
  • You have a flat tire and need assistance
  • Your vehicle has broken down and needs to be towed 
  • Your car is blocked in by another vehicle, and you need help getting it out

If you find yourself in any of these predicaments, it’s time to call a tow truck. However, before you do that, you should keep a few things in mind.

How to Call a Towing Service

When you’re ready to call a tow truck, there are a few things you’ll need to have prepared. First, you’ll need the make, model, and year of your car as well as your location. Having your insurance information on hand is also helpful if you need to file a claim.

If you ever need a tow truck’s assistance, call Bronx Towing Express at (646) 846-0602. All of the Bronx and its neighboring areas are covered by our 24-hour towing service. This includes New Rochelle, Yonkers, and all of Westchester County. Our service area extends beyond the Bronx to include Brooklyn, Manhattan, Queens, and Staten Island.

roadside assistance

Our dispatcher will need the following information from you:

  1. Your name 
  2. Your phone number 
  3. The location where your vehicle is parked or broken down 
  4. A description of your car, including the make, model, and year 
  5. Whether you have any special instructions for the tow truck driver

The next step is to contact a towing service once you’ve gathered the required information. In order to better understand how to help you, the dispatcher will ask you a series of questions. Furthermore, they may request your insurance details in the event that they need to make a claim.

Get Fast and Reliable Towing Services

Bronx Towing Express is a leading towing service provider in the Bronx and NYC. We’re available 24/7 to help you with whatever situation you find yourself in. Whether you need a jumpstart, tire change, or lockout service, we’re here to help.

If you’ve been in an accident, we can tow your car from the scene and take it to the nearest repair shop. We also offer flatbed towing for vehicles that can’t be towed using a traditional dolly system. No matter what time of day or night it is, Bronx Towing Express will be there when you need us. Call us at (646) 846-0602 for fast and reliable towing services!

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